Tech Support Home

• Weekdays: 8am - 7pm 
• Weekends: 9am - 6pm

Holidays:  Thanksgiving, Christmas

First Step offers a wide variety of support options.  You can go to our Frequently Asked Questions or make a selection from the support categories listed below.

If you do not find a solution to your problem within these pages, please contact our technical support staff toll-free at 1-888-676-6377, locally at 882-8869, by email at techsupport@fsr.net or by visiting our chat space: http://www.fsr.com/chat/